The internet has become one of those tools that a company simply cannot operate without. As so much business and administration is done online these days, being without a suitable internet connection certainly leaves companies at a distinct disadvantage and it can also make getting through the day to day running of said company more difficult than it would otherwise need to be.
Since so much of our lives revolve around whether or not we have access to the web, having the right kind of internet provider becomes an important consideration. And as a business, choosing the right provider becomes an even more important task, as business needs will often vary greatly from those of the average household.
It doesn’t matter how big or how small your company is, having an internet connection that is fast, reliable and allows you access to just the right amount of data is the best way to ensure that your business stays competitive and that you are always on top of your work.
When working with the right business internet provider, you should not only be looking for the kind of company with a reputation for providing stable, fast internet. You should also consider other traits such as excellent service delivery and consistent support.
With so many business internet providers operating these days, it is all too easy to sign a contract with the wrong provider and end up with loads of regrets, especially since most contracts are not the easy to cancel, month to month kind.
To ensure that you end up working with the right people, you need to have a good understanding about what to expect from your business internet provider.
- Enough bandwidth
Choosing the right amount of bandwidth means knowing how much internet you will be using each day. If you are the kind of company that does everything online, and pretty much spends the day on the web, you will need more bandwidth than say the small business owner who only uses the web to access emails and an online store.
When determining how much bandwidth you will be needing, ask yourself the following questions:
- How fast do you need your connection to be in order to be productive?
- How much bandwidth are you anticipating needing?
- How many devices do you intend to connect to the web?
Once you have these answers you can look at the different types of internet packages and decide if what you need is a DSL line, a Fibre line or if you can get away with using mobile data.
An unstable internet connection is a business killer. There is nothing more frustrating than having an internet connection that dips on occasion, which results in you losing whatever it is that you have been working on, or having a connection that is so slow that when loading a webpage it simply cuts out.
Opting for a reliable provider doesn’t just mean having a connection that always works. It also means working with people who you can get hold of when you need them.
The only way that you can find out how reliable the provider is, would be to do a little research about them and read up on any reviews. When doing this, make sure that you keep in mind that internet providers often receive a lot of negativity from difficult clients, so you can never be quite sure how reliable the reviews will be.
- Find out if they offer additional services
The internet has brought a lot of communication technology together. One service, in particular, that many web providers offer these days is a phone service. VoIP is a great option if you are looking to save money on traditional phone charges. When you have an internet service provider capable of supplying you with a VoIP account and phone, you will be able to enjoy the benefits of reduced costs as well as the simplicity of working with just one company.
- Fast Response
For businesses that rely a lot on their web connectivity, having a fast response when their connection is broken is the difference of saving the work day or completely losing your productivity. The best business internet providers always answer their calls quickly and fast track their solutions so that you don’t lose any time or money.
- Quality Support
Along with making sure that you are working with an internet service provider capable of providing you with a fast response when your connection becomes faulty, you should also have a provider who is known for providing good quality support. Ideally, you should opt for a service provider who is able to provide you with 24/7 support.
Quality support also means having the kind of support that comes with a human touch. There are far too many horror stories out there of clients experiencing the worst kind of customer service and often this, and not an internet related issue, is the cause of people cancelling their contracts.
- Quick Installation
When working with a new ISP, it is important that they are able to provide you with a quick and easy installation so that you can be up and running without delay. It can take between 30 and 60 days for some ISP’s to install your new connection, so make sure that you ask them how long it will take so that you don’t get stuck with a waiting period that you are not happy with.
Finally, when choosing an ISP for business purposes, you need to make sure that you go for the one that makes security a priority. Secure connections are vital for businesses of all kinds, as they ensure that businesses stay safe from hackers and spammers. Security also relates to privacy, something that is becoming more and more important these days, as data is quickly becoming the next big selling commodity.
If you are on the hunt for a new ISP for your business, and you are looking for a secure, reliable and personalised service, we are just the team to help you. Contact Imaginet today for more information about our internet packages.